Reading Rugby Football Club — Facility Hire Terms & Conditions

1. Bookings & Confirmation

A booking is only confirmed once written confirmation and the required deposit have been received. The Club reserves the right to refuse any booking at its discretion.

2. Payment

Full payment is required at the time of booking. In the event of cancellation, please refer to our Cancellation Policy..

3. Cancellation

Deposits are non-refundable. Cancellations within 7 days of the hire date will be charged in full. The Club may permit transfer to an alternative date at its discretion. Where the Club cancels a booking due to circumstances beyond the Client's control, a full refund will be issued.

4. Our Responsibilities

The Club will:

Provide confirmed facilities in a clean, safe and usable condition
Ensure agreed utilities, lighting and heating are operational
Notify the Client promptly of any changes, disruptions or safety concerns affecting the booking
Ensure staff act professionally and reasonably at all times
Process refunds where applicable within 14 working days

5. Use of Facilities

Facilities must be used appropriately and vacated by the agreed end time. Overrunning will incur additional charges of £50 per half hour (clubhouse/pitches) or £25 (gym). The Client is responsible for leaving facilities in a clean and tidy condition.

6. Conduct

The Client is responsible for the behaviour of all guests. The Club reserves the right to refuse admission or terminate a booking where behaviour is abusive, unsafe, unlawful or disruptive. No refund shall be due in such circumstances.

7. Liability

The Client is liable for any damage caused during the hire. The Club accepts no responsibility for loss, theft or damage to personal property. Nothing in these Terms excludes liability for death or personal injury caused by negligence.

8. Additional Conditions

No external food or drink without prior consent. No naked flames, confetti cannons or smoke machines without written approval. Smoking and vaping in designated areas only. Illegal substances are strictly prohibited.

9. Statutory Rights

Nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015 or the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

These Terms are governed by the laws of England and Wales. The full Terms & Conditions are available on request.